Motivation

I want to improve my communication skills so that I can become more productive and effective during meetings or talks. Therefore, I decided to look for courses or readings about it. I found this YouTube playlist and I think it’s a good start.

Development of the course

Introduction

In the first video, Richard Garnett compares communication with baseball. There are some bases that you need to go around before getting into the speking part:

1st) Trust this comes down to: - Competence.- Does people know what they’re talking about? - Character.- Does people say what they are going to do? - Relationships.- People buy People. What is you level of relationship?

2nd) Understand.- You need to LISTEN and EMPATHIZE. The more you listen, the more you’re able to go the next base:

3rd) Be understood.- Our ability to persudate others depends on our ability to understand them, which is given by the trust that we have between each other.

Ways to be understood:

• Write to people
• * Speack to people

4th) Act.- At the end of a conversation, we want people to CHANGE to ACT in a different way. But, there are some barriers that we need to overcome in order to do this.

Now that we know the bases, you need to identify in which of them we need help and we should start working on fixing that. For example, if you want to be better at understanding, you can do a 10/90 conversation. You talk only a 10% and the other person talks 90%.

After looking at the first video, I was really exited to learn more from the rest of videos. However, I couldn’t find the rest of the videos. It seems the site where they were uploaded was closed.

Conclusion

Make sure to look for a complete source of information next time!